Program Design & Management
Cypress supports all facets of customer program management. We have the resources to implement a full range of customer programs supported by our Customer Service Center (CSC), integrated Customer Information System (CIS), proven engineering and total cost analysis tools, and custom marketing campaign materials. We actively engage the entire efficiency value chain to support the utility programs we manage. Cypress recruits, trains, and manages distributors, builders and developers, contractors and contractor networks, selects appropriate technologies, and represents our clients professionally.
Our all-inclusive approach helps increase the implementation speed of our programs while lowering internal management staffing needs and costs. Designed to work in tandem with our client's existing teams, our services support rather than displace a utility's own human resources. When utility companies off-load their program management and implementation tasks to Cypress team experts, we are able to sustain focus on market participation and adoption from residential, commercial, institutional, and industrial customers, while lowering utility program costs.
Our services include: